1. Eligibility: Items may be returned within 7 days of delivery if they are defective, damaged, or not as described. Proof of purchase is required.

2. Non-Returnable Items: Custom installations, opened software, and clearance items are non-refundable unless faulty.

3. Process: To initiate a return, contact our support team at support@tukohub.com. We will provide instructions on returning the item.

4. Refunds: Approved refunds will be processed within 7-14 business days via the original payment method.

5. Return Shipping: Customers are responsible for return shipping unless the item was incorrect or faulty upon delivery.